Heritage & Experience

With over 40 years experience in developing technology and training our people, we aim to deliver exceptional service at every point. Now part of the Global UTC Group, we provide over 230,000 connections and support over 1,600 installers in the UK.

The potted history of Custodian:

  • In the mid 60’s Custodian was RJ Pickfords TV Rental & Burglar Alarms
  • In the mid 70’s the Business purchased Hornet Alarms
  • The Custodian brand emerged in the late 1980’s
  • In 1995, Custodian was acquired by the Williams Group
  • In 2004, UTC acquired SMC Ltd and its associated businesses
  • 2012 – Custodian is the UK’s largest monitoring provider for independent security installers


Our ARC in Nottingham handles a combined 2.7 million inbound and outbound calls each year

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