Why Choose Custodian?


As the premier provider of intruder, fire & life safety systems in the UK – you can trust us to deliver. Our philosophy is refreshingly different. We put our customer at the heart of everything we do. Rather than an independent operator, we actively see ourselves as extended members of your team.

We believe that the most important part of a security installation is the response the system achieves upon activation. It’s here that all efforts in design and application are channelled for the effective result of detection and capture.

And we believe in making it easy. We recognise that time is a valuable asset to you. Our products and services are technologically designed to simplify complex processes – with customer money saving benefits along the way.

We invest heavily in training our teams to understand the complexities of your business. This means more experienced operators to help you when you need it most. We are proud that over 96% of all our calls are answered within 60 seconds and we are constantly striving to improve this further.

Our processes are rigorously benchmarked and we regularly set the industry standard when it comes to Alarm Receiving Centre performance in the UK.

Custodian Monitoring makes alarm handling easy and effective. The investment we make in technology gives us the edge so you can rest assured – when it goes off – we are on it!

KILLER FACTS

Our ARC administration team process around 1.1 million data changes each year

Get the real facts with Custodian Monitoring >>