Innovation within reach

Go live 14th April 2014!Touch_Green_RGB

Custodian is soon to release our enhanced engineer, installer and customer gateway – TOUCH.

Designed to deliver the ultimate in mobility, visibility and efficiency.

A complementary service with a range of innovative new features, the TOUCH platform is unique to Custodian and has been designed around the requirements of our customers.  Accessible on the go from any internet ready device.

What will TOUCH give you?


  • False Alarm Management
  • Simple end user invite and registration process
  • Self-serve reporting suite
  • Keyholder and site record management
  • Online ordering
  • CASH integration


  • Online testing
  • Real-time event history view
  • Remote resets
  • Site details view

End users

  • Keyholder management
  • Real-time activation history
  • Live reporting suite
  • Remote access for peace of mind

What do do next

If you are already registered for Touch, don’t panic – there is no need to re-register!  From 14th April, the new single login URL will be – old URL’s will re-direct.

If you currently use SmartPac, this service remains unchanged.


The average length of service in our administration team is 12 years

Get the real facts with Custodian Monitoring >>