Designed to deliver the ultimate in mobility, visibility and efficiency – TOUCH is an online platform with a range of benefits for installers, engineers and end users. Accessible from any internet ready device, TOUCH gives you live access into our monitoring platform, giving you innovation at your fingertips!

A complementary service only for Custodian customers. Get registered today!


  • False Alarm Management
  • Simple end user invite and registration process
  • Self-serve reporting suite
  • Keyholder and site record management
  • Online ordering CASH integration


  • Set up and maintain engineer rotas, in real time
  • More comprehensive reporting suite
  • Greater access control by introduction of an installer ‘Super User’ functionality
  • Site password maintenance
  • Temporary suspension of keyholders

Enhancements to…

  • Engineer details maintenance
  • Keyholder maintenance
  • Authorised user management

Download sales PDF here


  • Online testing
  • Real-time event history view
  • Remote resets
  • Site details view


  • Check for outstanding zones when placing a system on test
  • Shortcut to systems currently on test
  • Carry out a date range search of the event history
  • Audit keyholder details when removing a system from test

Download sales PDF here

Download Engineer User Guide here


  • Keyholder management
  • Real-time activation history
  • Live reporting suite
  • Remote access for peace of mind


  • Bulk end user registration invitations, making it easier for installers to invite their customers
  • Brand TOUCH for your customers with your own company logo
  • Use TOUCH to promote to your end users by adding your own specific info to the ‘What’s New’ section
  • Provision of key assets so that installers can link their company website direct to the TOUCH login page
  • Temporary suspension of keyholders

Enhancement to…

  • Keyholder maintenance

Download sales PDF